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### **DEBEL Privacy Policy**

**Effective Date: 1 July 2024**

**1. Introduction**

DEBEL ("we," "our," "us") is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how DEBEL collects, uses, shares, and protects your information when you interact with our website, applications, or services across our Projects, Services, and Events.

**2. Information We Collect**

We collect various types of information to provide you with personalized, efficient services:

- **Personal Information**: Name, email address, phone number, address, and payment details required for account creation, bookings, or purchases.
- **Professional Information**: For service providers, we collect qualifications, certifications, and experience details to facilitate user matching.
- **Usage Data**: Information on how you interact with our website or apps, including IP addresses, browser types, access times, and pages visited.
- **Transaction Information**: Details related to purchases, bookings, and refunds, including transaction history, payment methods, and billing information.
- **Location Information**: If enabled, we collect location data for location-based services, such as recommending nearby events or service providers.

**3. How We Use Your Information**

Your information enables DEBEL to provide and improve our services, ensuring an optimal user experience.

- **Account Setup and Maintenance**: Personal data is used to create, verify, and maintain your DEBEL account.
- **Service Fulfillment**: To process bookings, payments, and deliver services such as tutoring, coaching, events, and more.
- **Communication**: To respond to inquiries, provide updates, notify about new offerings, and handle customer support.
- **Personalization**: We tailor content, advertisements, and service recommendations based on your preferences and past interactions.
- **Compliance and Legal Obligations**: We use your data to comply with legal requirements, resolve disputes, and enforce our agreements.
- **Marketing and Promotions**: To inform you about relevant services, events, and offers, with your consent where required by law.

**4. How We Share Your Information**

We may share your information under certain circumstances, ensuring it is done responsibly and in accordance with applicable law.

- **Service Providers**: Trusted third parties (e.g., tutors, coaches, trainers) perform essential services on our behalf. They are required to protect your data and use it only for the agreed purposes.
- **Affiliates and Partners**: If you engage with a service or event affiliated with a partner, we may share relevant information to complete bookings, payments, or event access. 
- **Legal Requirements**: We may disclose information to comply with legal obligations, such as responding to lawful requests by authorities or in connection with legal proceedings.
- **Aggregated Data**: We may share anonymized data for analytics, research, and reporting without identifying individuals.

**5. Data Security**

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

- **Encryption**: Sensitive information such as payment details is encrypted during transmission.
- **Access Control**: We restrict access to personal information to authorized personnel only.
- **Data Minimization**: We collect and store only the data necessary for service delivery, reducing risks associated with data storage.

**6. Cookies and Tracking Technologies**

We use cookies and similar tracking technologies to improve your experience on our website.

- **Types of Cookies**: Essential cookies for site functionality, performance cookies for analytics, and advertising cookies for marketing.
- **Opting Out**: You can manage cookie settings through your browser, though disabling cookies may impact functionality.
- **Analytics**: We use third-party analytics tools (e.g., Google Analytics) to analyze usage and improve our offerings. These providers may set their own cookies, which are covered by their privacy policies.

**7. Third-Party Links**

Our website may contain links to external sites that are not operated by DEBEL. We have no control over, and assume no responsibility for, the privacy practices of these websites. We encourage users to review the privacy policies of any third-party sites.

**8. Your Rights**

You have specific rights regarding your personal data. These include:

- **Access and Rectification**: You may request access to your personal information and correction of inaccuracies.
- **Data Portability**: Obtain a copy of your personal data in a structured, machine-readable format.
- **Deletion**: Request deletion of your personal data, subject to legal obligations and record-keeping requirements.
- **Objection and Restriction**: Object to certain processing or request limitations on data processing under specific circumstances.
- **Opt-Out**: Withdraw consent for marketing communications at any time through your account settings or by contacting us.

To exercise these rights, please contact us at [insert contact information]. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.

**9. Retention of Personal Information**

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it will be securely deleted or anonymized.

**10. Privacy of Minors**

DEBEL’s services are intended for individuals over the age of 16. We do not knowingly collect or process personal information from children under this age. If we discover that a child’s data has been inadvertently collected, it will be promptly deleted.

**11. International Data Transfers**

Personal data may be transferred to countries outside your jurisdiction, where data protection laws may differ. In such cases, DEBEL ensures data is protected through legally recognized safeguards (e.g., standard contractual clauses).

**12. Changes to This Privacy Policy**

DEBEL reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Users are encouraged to review this policy regularly for any updates.

**13. Contact Us**

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

- **DEBEL Customer Support**
- **Email**: [This email address is being protected from spambots. You need JavaScript enabled to view it.]

 

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